Question 1

What Services does Mobile 3D Advantage provide?

Accepted Answer

We specialize in mobile dental imaging services including CBCT scans, intraoral imaging, panorex x-rays, and radiology reports - Delivered directly to your dental practice

Question 2

What areas do you serve?

Accepted Answer

We currently serve: 
Orange County
Los Angeles County
Inland Empire
We may travel further depending on availability. Contact us to check!

Question 3

What is a CBCT scan and why is it important?

Accepted Answer

A Cone Beam CT (CBCT) scan is a 3D X-ray that gives a detailed view of a patient's teeth, jawbone, and surrounding structures. It's essential for implant planning, surgical evaluations, TMJ diagnosis, and airway assessments.

Question 4

Do you accept insurance?

Accepted Answer

Mobile 3D Advantage is a fee for service imaging company and has not contracted with any insurance company. Our company does not have a  billing department thus allowing us to save on costs and keep our scan pricing low.

We provide the imaging and report files to your office. Your office can then bill the patient or insurance directly. We do not bill insurance ourselves but we will give an insurance claim form to patient.

Question 5

How do i schedule a scan?

Accepted Answer

Call or text us at 949-282-0083 to book a scan. We make it fast and easy for your office or patients!

Question 6

Is a radiologist report required?

Accepted Answer

No, it's optional. You can request one for more complex cases, for documentation, or when referring patients out. If you need a radiologist report, please let us know in advance.

Question 7

Do you work with general dentists, oral surgeons, and specialists?

Accepted Answer

Yes, we support all dental professionals including general dentists, oral & maxillofacial surgeons, orthodontists, periodontists, endodontists, and sleep dentists. Our services are tailored to meet the specific needs of each specialty.

Question 8

Do patients need to come to your office?

Accepted Answer

No, we come to your office. All services are performed on-site at your dental practice or a location of your choice, such as the patient's home or workplace. This eliminates extra travel and improves the overall experience. We also offer a discount for patients who choose to drive to our office location.

Question 9

How long does it take to recieve the images or radiology report?

Accepted Answer

Images are typically delivered digitally within 24 hours - the hard copy will be mailed next business day (3-4 days in mail)
Radiology reports (If requested) are ready within 3-5 business days.

Question 10

What does your mobile unit look like?

Accepted Answer

We have a fleet of beautiful  Mercedes Sprinter Vans.  For your privacy, there are no flashy pictures or words on the side announcing to your neighbors or fellow coworkers that you are having dental work done.

Question 11

What is DICOM?

Accepted Answer

DICOM stands for Digital Imaging and Communications in Medicine. It is a standard for distributing and viewing medical images. These files contain the raw 3D data created by the CT scanner and can only be viewed by programs that accept DICOM files. Dentists can import the scan into their own software to create images and perform workups. Without compatible software, the scan cannot be viewed.

Question 12

What forms of payment are accepted?

Accepted Answer

We accept all major cards (Visa, MasterCard, Discover and American Express), as well as Apple Pay. Payment is required at the time of service unless payment responsibility is being taken care of by your dental office (this must be marked by dental office on referral).

Question 13

How should I prepare my patient for a mobile scan?

Accepted Answer

No special preparation is required. We'll guide your team through everything. Just inform us of the appointment time, and we'll handle the rest. Please ensure you have the referral slip with you or have previously sent it to us via text, fax, or email. Patients should remove any metal from the neck up (e.g., earrings, necklaces, hair clips, retainers, partials, dentures) before entering the mobile unit.

Question 14

What if I don't live in the cities you service?

Accepted Answer

That's OK! If you are willing to meet us half way we will gladly drive as close as we can to you and meet at an agreed upon location.  Either you can provide an address for us or we can help find one as well.

Depending on availability we may travel further, Please give us a call to find out!

Question 15

Do you have a wheelchair ramp?

Accepted Answer

No, Unfortunately at this time we do not have wheelchair access.

Question 16

How long will my appointment be?

Accepted Answer

Although the scan itself is about 15-25 seconds, the average appointment will last for about 15-20 minutes.  Depending on certain circumstances ( i.e. what your doctor is ordering, medical conditions, moving during the scan) the appointment could take slightly longer.

Question 17

Can I have a scan done if I'm pregnant?

Accepted Answer

No, you should not have a scan if you're pregnant.

Question 18

Can I have a CBCT without a referral?

Accepted Answer

No. California Law requires a prescription from your referring dentist.

Call Us: 949-282-0083

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